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Provided below are some links to information for those with a complaint.
- Complaints Response Process
As a patient, you may sometimes be dissatisfied with the service, attitude, or conduct of your doctor. You should feel that you can talk to your doctor about these matters in an open, honest manner.
- Complaint Reporting Form
Form for submitting a complaint to the College.
- Can a Complainant be Sued?
Will you be sued if you submit a complaint?
- Appeals
Appeal to the Governing body of the college as a result of the complaints review process.
- Your Guide to the Complaints Process
As a patient, you may sometimes be dissatisfied with the service, attitude, or conduct of your doctor. You should feel that you can talk to your doctor about these matters in an open, honest manner.
- Guide to Complaint Resolution Through Mediation
Mediation is the process of using a neutral third party to bring together a complainant, the physician and the regulatory body, i.e. the College, for the purpose of reaching an agreement in the resolution of a complaint.
- Code of Ethics
The Code has been prepared by physicians for physicians. It is based on the fundamental ethical principles of medicine, especially compassion, beneficence, nonmaleficence, respect for persons and justice.
- Complaints and the Complaints Resolution Advisory Committee
The primary role of the Committee is to resolve complaints regarding the conduct of physicians.